FAQS

GENERAL

Do you take insurance?

Back Benders is out-of-network for all insurance plans. If you have out-of-network coverage for chiropractic, we can issue superbills for you to submit to your insurance provider for reimbursement purposes, but we cannot guarantee acceptance. You may also use an HSA or FSA card as your payment method.

When should I arrive?

As part of our COVID safety protocols, we only allow one patient per practitioner at a time. Please arrive 5 minutes prior to your appointment time, and call to let us know you’ve arrived. You’ll be invited into the office once the patient has left and the treatment room is sanitized. We appreciate your punctuality, as it ensures every patient has our full attention during their appointment. We also appreciate your patience, as appointments may run slightly behind as extra measures are taken between each session to ensure thorough sanitization. Rest assured, we do everything we can to ensure timeliness, and most appointments start right on time.

Once you arrive, you’ll be asked to sanitize your hands and your temp will be taken. New patients or patients coming for a Chiro Re-Exam must complete the necessary intake forms online prior to arriving for your appointment; a Consent to Care for will be completed in-person once you arrive at the office.

What if I can't make my appointment?

To ensure that we’re available for patients in need of our services and respectful of everyone’s time, we enforce a 24-hour cancellation policy for all appointments. If you need to change or cancel an appointment, please do so at least 24 hours prior to your appointment either through our website or by calling or emailing our office. If the front office is unavailable at the time you contact us, please leave a message and we will honor the timestamp on your email or voicemail. Appointments canceled after the 24-hour cancellation window are subject to the full cost of the missed service and will be charged to the credit card on file, so please schedule accordingly!

CHIROPRACTIC

What should I expect during my first visit?

We suggest you dress comfortably for your visit. Workout gear or athleisure wear is a solid choice.

What does my pain mean?

Pain can sometimes be subjective. For example, if you have shooting pain in the neck, it could actually stem from your mid-back. The root of your pain can be very different from the pain you experience doing certain activities.

What does posture have to do with my pain?

Proper spinal alignment (or good posture) gives you less wear and tear on your body’s joints and muscles. When your spine is not in proper alignment, or you’re not using good posture in your daily life, it causes certain muscles to get tighter and others to get looser, or overstretched, which both contribute to greater pain. It’s a vicious cycle.

Does getting adjusted hurt? How will I feel?

The adjustment itself does not hurt. Adjustments actually release endorphins– the ‘feel good’ hormone you release when you exercise. You’ll leave feeling rejuvenated, energized; and also like exercise, feel some mild soreness the next day or two.

What if I DON’T want to get adjusted?

We totally respect your preference. There are several other approaches we can do in lieu of adjustments, like trigger point therapy, muscle work, stretches, and mobilization to help your body feel its best.

What’s the follow-up routine?

We totally base your pain recovery program on your body. For example, someone with an injured spine from a car accident is probably going to need more immediate treatments than someone who just woke up with a kink in their neck. Each person’s healing process is different.

Ideally, though, we want to see you for regular maintenance when you’re NOT in pain, so you keep your body pain and injury-free for the rest of your life! For maintenance, Dr. Betty normally recommends honoring your body with regular once or twice-a-month appointments.

BIOFIELD TUNING

Will I need more than one Biofield Tuning?

Our energies are constantly shifting as we face new difficulties, fears, frustrations, and negative emotions throughout our lives. Thus, we recommend including a Biofield Tuning session quarterly into your holistic routine, so that you constantly stay aligned, and able to face new challenges with a positive mindset, using your whole self.

If you’re experiencing a particularly difficult time, such as grieving over the loss of a loved one or going through a divorce, we will recommend doing a Biofield Tuning session more frequently.